1. Introduction
Kanoa Rentals operates the website https://kanoarentals.com and provides moped, scooter, and beach gear rental services throughout Honolulu, Hawaiʻi. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our website, place a booking, communicate with staff, or use our services. By accessing our website or completing a rental, you consent to the data practices described in this Policy.

2. Information We Collect
Kanoa Rentals collects personal information necessary to process bookings, verify identity, coordinate deliveries, and support customer service. This may include your name, email address, phone number, billing information, and delivery address. We also collect information related to your rental, including dates, equipment selections, insurance options, and past booking records. In addition, our systems automatically gather certain device and browser data, such as your IP address, device type, browser type, and website activity, along with cookies or similar tracking technologies used to maintain website functionality and enhance your experience.

3. How We Use Your Information
We use your information to process and manage rental bookings, coordinate delivery and pickup times, contact you regarding your reservation, and provide customer support. Your information also helps us operate and improve our website experience, prevent fraud, ensure the safety and accuracy of transactions, and comply with legal or insurance requirements. If you opt in to receive SMS updates, your information may be used to send delivery notifications, reminders, service updates, or support messages.

4. Cookies and Tracking Technologies
Kanoa Rentals uses cookies and related technologies to support essential website functions, store user preferences, analyze performance, and improve your overall experience. Cookies help the site operate properly and allow us to understand how visitors interact with our pages. You may disable cookies in your browser settings, although certain website features may not function correctly as a result.

5. Sharing of Information
Kanoa Rentals does not sell your personal information. We may share specific information with trusted third-party service partners who support our operations, including payment processors, reservation and scheduling systems, SMS platforms, web hosting providers, and security services. These partners are required to handle data responsibly and maintain industry-standard protections. We may also share information when required by law, subpoena, court order, or government request, or when necessary to protect Kanoa Rentals’ rights, safety, or property.

6. Payment Security
All online payments are processed securely through reputable third-party payment gateways. Kanoa Rentals does not store full credit card numbers on its servers. Payment information is encrypted and handled according to industry security standards to reduce the risk of unauthorized access or misuse.

7. Data Protection and Storage
Kanoa Rentals implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss. While we strive to use commercially acceptable methods to safeguard your data, no internet-based system can guarantee absolute security. We encourage customers to use strong passwords, secure devices, and updated browsers when accessing our site.

8. Your Rights
You may request access to the personal information we hold about you, request corrections to inaccurate information, or ask that certain information be deleted. You may also inquire about how your data is collected, how it is used, and what third parties may receive it. Requests can be submitted using the contact information below, and Kanoa Rentals will respond within a reasonable timeframe.

9. Children’s Privacy
Kanoa Rentals does not knowingly collect personal information from individuals under the age of eighteen. All rentals must be completed and authorized by an adult. If we learn that information has been collected from a minor, we will delete the information as quickly as possible.

10. Third-Party Links
Our website may contain links to external websites or resources. Kanoa Rentals is not responsible for the content, security, or privacy practices of third-party sites and encourages customers to review the privacy policies of any site they visit.

11. Changes to This Privacy Policy
Kanoa Rentals may update or revise this Privacy Policy as needed to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the updated terms.

12. Contact Information
If you have questions about this Privacy Policy or how your personal information is used, you may contact us at any time. Kanoa Rentals is committed to transparency and will always do our best to assist you.

Kanoa Rentals
Honolulu, HI 96819
Email: customercare@kanoarentals.com
Phone: +1 (808) 207-6695